***Get A Hosted Desktop Today*** Find out more information about getting a hosted desktop and have a no obligation chat with us today by clicking the link below. In this video, I'll show you how to use Microsoft Remote Desktop on a Mac. Simply download the application from Apple's App store, install, and configure a connection.

Frequently asked questions about the Remote Desktop clients • • 12 minutes to read • Contributors • • • • • In this article Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016 Now that you've set up the Remote Desktop client on your device (Android, Mac, iOS, or Windows), you may have questions. Here are answers to the most commonly asked questions about the Remote Desktop clients. • • • • • • The majority of these questions apply to all of the clients, but there are a few client specific items. If you have additional questions that you'd like us to answer, leave them as feedback on this article. Setting up Which PCs can I connect to? Check out the article for information about what PCs you can connect to. How do I set up a PC for Remote Desktop?

I have my device set up, but I don't think the PC's ready. First, have you seen the Remote Desktop Setup Wizard? It walks you through getting your PC ready for remote access.

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Download and run that tool on your PC to get everything set. Otherwise, if you prefer to do things manually, read on. For Windows 10, do the following: • On the device you want to connect to, open Settings. • Select System and then Remote Desktop. • Use the slider to enable Remote Desktop. • In general, it's best to keep the PC awake and discoverable to facilitate connections. Click Show settings to go to the power settings for your PC, where you can change this setting.

> [!NOTE] > You can’t connect to a PC that's asleep or hibernating, so make sure the settings for sleep and hibernation on the remote PC are set to Never. (Hibernation isn't available on all PCs.) Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients. You can grant permission for specific users to access this PC - to do that, click Select users that can remotely access this PC. Members of the Administrators group automatically have access.

For Windows 8.1, follow the instructions to allow remote connections in. Connection, gateway, and networks Why can’t I connect using Remote Desktop? Here are some possible solutions to common problems you might encounter when trying to connect to a remote PC. If these solutions don’t work, you can find more help on the. • The remote PC can’t be found.