A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies. Citrix Receiver for Mac determines the NetScaler Gateway or StoreFront server associated with the email address and then prompts the user to log on and continue the installation. This feature is referred to as email-based account discovery.

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Official IRC Channel - #reddit-sysadmin on Official Discord - • •. Hi, I am attempting to stop the citrix receiver from asking people to enter their email address to access their applications. We have them going that an Access Gateway to launch applications as we primarily are using Citrix XenApp.

I have been able to stop the receiver from prompting the user for the above issue but it now has forced the receiver to display the application front as if they were logged in. (See Image) I have tried searching the citrix support site but nothing has come up that begins to suggest a fix, unless I am not looking in the right place. Any Help would be greatly appreciated. TLDR: Trying to stop citrix receiver from displaying any prompts to the user.

Carl, I receive the exact same error: 'Your account cannot be added using this server address' I'm trying to connect through NetScaler. Free download adobe acrobat pro for windows 7. Policies et al have been set up with the wizard and adjusted accordingly. It works fine when using a browser. The only difference I was able to identify is the fact the my StoreFront server does not use https and thus no certificate.

Could this be the reason why Citrix Receiver cannot add the corresponding store as it does not utilize https? Netscaler policies are configured accordingly, i.e. Pointing to http. I did some more digging. The issue I'm having is with NS v11 only.

As I have configured UG for testing purposes I think that it maybe has something to do with that as all incoming traffic goes through the Content Switching vServer first. Receiver for Web works perfectly but I was wondering whether the Selection Screen for the different access scenarios could cause some issue for the Receiver Self Service Plugin? Everytime I log into Receiver for Web I can select which access method I'd like to use (pls see screenshot attached).

There I select 'Virtual App and Desktop' in order to get to my StoreFront interface. Can this Selection Screen be disabled in order to verify whether Self Service Plugin works afterwards? I did some more digging. The issue I'm having is with NS v11 only. As I have configured UG for testing purposes I think that it maybe has something to do with that as all incoming traffic goes through the Content Switching vServer first. Receiver for Web works perfectly but I was wondering whether the Selection Screen for the different access scenarios could cause some issue for the Receiver Self Service Plugin?